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Technical Support Analyst with Dutch or German - IT field

Úvodník:

Do you have strong communication and organizational skills, creativity and problem-solving skills? If so, our client needs a talented professional like you! This company is a Global Top Employer in IT and Communications and currently looking for a colleague for the role of Technical Support Specialist with knowledge of Dutch or German language.
We don't want typical technology skills and expected experience – we want a different approach, a driven attitude, an instinct to go beyond the ticket in front of you.
There is also the opportunity to show your potential and join a corporate university (provided many paid IT certificates) and be promoted!
You do not need any technical background, we will fully support you with detailed training.

Popis pozice:

What you'll be doing?

–Monitoring of existing infrastructure providing 1st line support - solving incidents, events, problems
–Where necessary, they escalate requests and exceptions to the 2nd line support team.
–Incident, problem, request and event management
–Customer and delivery service

 

Profil kandidáta:

What would make you a good fit for this role?
Required Work Experience:

–previous working experience with supporting or any customer-oriented role
–willingness to learn IT
–English language (written and spoken) - at least B2
–Dutch or German language (written and spoken)
–perfect spoken and oral expression

Nabízíme:

Our offer sounds good:

–Great salary conditions + 10% annual bonuses
–Permanent contract, beautiful offices environment in Prague
–Sophisticated training and professional IT certifications
–Opportunities for personal and professional development
–Meal voucher, 5 weeks of holiday, development courses
–Mobile phone, notebook 3 sick days, contribution to public transport ticket, contribution to pension insurance 1000 CZK/monthly

Don't miss such a great opportunity to be part of the Global Top Employer where you can develop your future career!

Kontakt

Experis/ManpowerGroup s.r.o.
Michaela Kotýnková
Na Florenci 2116/15
110 00  Praha
Česká republika