Do you have strong communication and organizational skills, creativity and problem-solving skills? If so, our client needs a talented professional like you! This company is a Global Top Employer in IT and Communications and currently looking for a colleague for the role of Technical Support Specialist with knowledge of Dutch or German language.
We don't want typical technology skills and expected experience – we want a different approach, a driven attitude, an instinct to go beyond the ticket in front of you.
There is also the opportunity to show your potential and join a corporate university (provided many paid IT certificates) and be promoted!
You do not need any technical background, we will fully support you with detailed training.
What you'll be doing?
–Monitoring of existing infrastructure providing 1st line support - solving incidents, events, problems
–Where necessary, they escalate requests and exceptions to the 2nd line support team.
–Incident, problem, request and event management
–Customer and delivery service
What would make you a good fit for this role?
Required Work Experience:
–previous working experience with supporting or any customer-oriented role
–willingness to learn IT
–English language (written and spoken) - at least B2
–Dutch or German language (written and spoken)
–perfect spoken and oral expression
Our offer sounds good:
–Great salary conditions + 10% annual bonuses
–Permanent contract, beautiful offices environment in Prague
–Sophisticated training and professional IT certifications
–Opportunities for personal and professional development
–Meal voucher, 5 weeks of holiday, development courses
–Mobile phone, notebook 3 sick days, contribution to public transport ticket, contribution to pension insurance 1000 CZK/monthly
Don't miss such a great opportunity to be part of the Global Top Employer where you can develop your future career!