Do you love innovations and want to enable future technology for people, organizations and society? Would you like to work for one of the leading ICT companies in the world? Join our growing global family! We’ve combined the capabilities and expertise of our eployees to become leading technology services provider.
In this role, you will support the clients – leaders in their field and work in the innovative and forward thinking environment.
–Provide remote technical support to the end-users
–Identify root cause of incidents
–Ensure resolution of incidents and service requests
–Participate in performance reviews, identify causes of performance shortcomings and provide suggestions for improvement
–Review the recurring or high impact incidents and manage them through problem management process
–2+ years experience required in network administration or support
–Experience supporting clients with any of the following technologies: Cisco, Juniper, F5, Aruba, F5
–Advanced in English and Czech is essential
- German language is a big advantage
–Any certifications in the above mentioned technologies would be advantageous
Company’s operation hours are from 6am until 6pm, you will be required to work an 8 hour schedule during these hours (typical shifts are from 6 am and 9 am). The team also provides on-call support outside the core hours which is compensated additionally.
–5 weeks of vacation
–3 sick days per calendar year
–Contribution to the pension insurance
–Contribution for public transport
–Annual bonus 10%
–Paid sickness leave in the amount of basic salary for the period up to 3 weeks per year
–Over standard health care
–Refreshment (coffee, tea, water on work) for free
–Notebook and mobile phone including data tariff per company standards
–Paid referral bonus system