We are an international company providing telecommunication services. Our goal is to satisfy all our customers, which wouldn't be possible without the help desk team. If you are the type of person who gets satisfaction from solving problems and has a passion for excellent customer service, you are the one we've been looking for. Relocation package 20.000 CZK (780 EUR) and online interview.
As a part of our helpdesk team, you will help customers with their technical problems. You will be responsible for answering phone calls and emails to ensure customer satisfaction. You will get support from young and friendly colleagues that come from all over the world.
The key requirement for this job is fluently spoken English at least on level B2. You also need a logical mindset and a passion for problem-solving. You should be eager to gain new knowledge. You don't need any experience in the field, enthusiasm to work and learn is all you need.
At the current time we will only progress applications from Czech nationals, foreign nationals who lawfully reside in the Czech Republic and EU/EEA nationals only.
A basic salary of 28.000 - 34.000 CZK + a benefit 50% if you work during nights or weekends. You will get company benefits such as meal vouchers, 25 days of holidays, education, sick-days, and various other benefits. This is a great opportunity to use your language skills on a daily basis, work in an international environment and gain valuable experience and knowledge.
Advantage! If you have technical education, experience in customer care, or native level of English, you will get a higher salary based on your skills.
Don't miss your chance! Send me your CV and wait for my call.